Play for fun, not to escape problems. jom888 believes every member deserves a safe, controlled, and enjoyable gaming experience. We are always here to help you stay in control.
Online gaming should be an enjoyable form of entertainment – much like watching a movie or going out for dinner with friends. At jom888, we fully understand that the line between healthy entertainment and habits that can become problematic is often thin, and we take this responsibility very seriously.
Responsible gaming means playing with money you can afford to lose, setting clear time and spending limits, and understanding that game outcomes are random and cannot be guaranteed. It also means recognising the early signs when gaming starts to take over your daily life.
Jom888 provides a range of easy-to-use self-control tools directly within your account. These tools are designed to help you stay in control without waiting for things to become serious first. We also train our support team to identify members who may need help and to offer appropriate assistance.
Remember: jom888 is for those aged 18 and above only. If you feel that gaming is starting to affect your life, relationships, or finances, do not wait – contact us now and we will help you in the most suitable way.
All these tools are available free of charge in your account and can be activated at any time without waiting
Set a daily, weekly, or monthly deposit limit based on what you can afford. Once the limit is reached, the system will automatically block any additional deposits until the limit period resets. Reductions to a lower limit take effect immediately, while increases to a higher limit require a 7-day waiting period for your protection.
Set how long you want to play each day or week. jom888 will send you a reminder when you are approaching your time limit, and your session will be automatically ended once the limit is reached. This helps you maintain a healthy balance between entertainment and daily responsibilities.
Set the maximum loss amount you are willing to accept within a given period. Once the loss limit is reached, your account will be automatically blocked from placing further wagers. This is one of the most effective tools for managing your gaming budget more responsibly.
Need a short break? Activate the cool-off option for 24 hours, 3 days, 1 week, or 1 month. During the cool-off period, you will not be able to access any games. This gives you time to rest, reflect, and make calmer decisions about your gaming habits.
If you feel the need to stop for an extended period, the self-exclusion option allows you to block your account for 6 months, 1 year, 3 years, or permanently. Once activated, this option cannot be reversed before the period ends. We will also remove you from our promotional mailing list.
Review a full record of your gaming activity, deposit history, withdrawals, and losses in your account at any time. Understanding your own gaming patterns is the first step towards better self-control. These reports can be downloaded for your personal records.
Setting gaming limits at jom888 is simple and can be done in just a few steps. There is no need to contact anyone – everything can be managed directly within your account.
Click the "Login" button at the top of the page and enter your account details. Make sure you are using a secure personal device.
Click the profile icon in the top right corner and select "Account Settings" or "Responsible Gaming" from the dropdown menu.
Choose from deposit limit, loss limit, play time limit, cool-off period, or self-exclusion based on your needs.
Enter the amount or duration for your preferred limit. Stricter limits take effect immediately with no delay.
Review your settings and confirm the changes. A confirmation email will be sent to your registered address as a record.
Recognise the early signs before gaming becomes a serious problem. Check any of the following that you have experienced in the past 30 days:
You play longer or spend more than you planned.
You play to try to win back money you have lost (chasing losses).
You lie to family or friends about the time or money spent on playing.
You feel anxious, irritable, or uncomfortable when you are unable to play.
You use money meant for bills, food, or basic necessities to play.
Gaming is interfering with your work, studies, or personal relationships.
You feel stressed or guilty after playing but still cannot stop.
Jom888 recommends the following professional support resources to any member who needs additional assistance beyond our platform
Befrienders Kuala Lumpur provides free emotional support services for anyone experiencing stress, depression, or thoughts of self-harm. They operate 24 hours a day throughout the year and can help in crisis situations related to gambling addiction.
All government hospitals in Malaysia provide psychiatric services, including treatment for addiction-related issues. You can obtain a referral from a general practitioner or go directly to the emergency department if the situation is urgent. These services are subsidised and affordable.
Gamblers Anonymous is a peer support group established specifically for individuals struggling with gambling problems. Their 12-step program has helped many people around the world, including in Malaysia, to recover and lead healthier lives.
Jom888's specially trained support team is available at any time via live chat on the platform. They can help you activate self-control tools, discuss your concerns confidentially, or connect you with the right support resources.